Returns & Exchanges
We want you to love your skin, so if a product isn't right for you, we offer a 90-day window to return or exchange it for something that is. Whether you've experienced a reaction or simply changed your mind, our team is here to help you find the perfect match.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Carefully place the products in their original packaging or a secure box to ensure they reach us safely and avoid damage during transit.
Label and Ship
Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at your nearest authorized carrier location.
Receive Your Refund
Once our warehouse team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing